- SERVICES + SUPPORT Services at U.S. Address
- Return from U.S. Address
- Shipping Rates + Fees
- Time & Cost Calculator
- International Shipping
- Standard / Express Shipping
- Customs Order Declaration
- Tracking My Shipment
- Prohibited Commodities
|1. REGISTER||2. SHOP||3. PACKAGES AT U.S.||4. SHIP + TRACK|
From your U.S. Address, you may choose to ship your packages home either by Standard or Express International Shipping.We use the premium services of DHL and FedEx to ship your items to you. For shipments to China, we also use DNJ and S.F. Express. If you have a preference for a particular courier, please reach out to us via email email@example.com.
|Express Shipping||Express Shipping|
|3-5 business days||6-8* business days|
Please note that estimated delivery time is calculated the business day after payment has been made for international shipping.
* Due to Customs Clearance requirements, shipments to China may require 8-15 business days.
Factors to consider when planning your delivery
- repacking option
Choosing the repacking option adds 1-2 business days to your delivery schedule
- public holidays
Please be aware that public holidays (both in the U.S. & in the country of destination for your packages) affects delivery dates
- remote area delivery
For deliveries outside our ground delivery agent’s normal route, please add another 3-5 business days to your delivery schedule
- Customs Clearance
Russia Customs restricts parcels from private individuals. They do not allow parcels from Businesses to Customers and Customers to Customers, unless the consignee provides a business license.
To calculate shipping rates and time, please go to Time and Cost Calculator.